Customer Experience

Specialist

For over 25 years we have been working with DEDICATION, using the best TECNHOLOGIES, in order to design and manage CUSTOMER CENTRIC PROJECTS.

We are CX CENTAX

A big family committed
to the same goals.

Centax is the ideal Business Process Outsourcing (BPO) partner for companies willing to improve their Customer Experience and enhance every relationship with Customers.

The so called “one-contact-solution” approach is the key to increasing Customer Satisfaction and loyalty.
Vertical expertise contributes to making Centax a quality player for CRM Services and omnichannel Contact Center activities.

Our strenghts

[Why
Choosing CX?]

Vertical expertise

Finance
Automotive
Industry
Innovative Services
Pharma
Consumer Goods
Telco
No Profit
Why choosing Centax?

People beyond numbers

[430+ Front and Back End Agents]
85%

Under 30

72%

Women

78%

Graduated/University students

100%

Smartworking

What we do

Customers are both your and our
most valuable asset.

We specialize in BPO, Customer Care and Sales Management in different areas: Finance, Food&Beverage, Industry, Telco, Pharma, Automotive, No Profit, Media, Utility, …

Find out more

Clients

We have been chosen by

Where we are

Bergamo

Via Pignolo, 8 – 24121 Bergamo / +39 035 4162110

Verona

Via Alberto Dominutti, 6 – 37135 Verona / +39 035 4162110

Contact us

Please contact us for more information.

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